E-learning is a service for business education to meet the need for certification and dissemination required under the current italian regulations
MÉNTORE
The NetBox combines versatility, power and ease of use in a single solution for the intranet and the Internet connection management.
NetBox
For over 15 years we offer to the students of the University of Padua the opportunity to undertake a period of practice in our headquarters
Stage
The Hotel WhiteLabel product realizes a service that enables Oline Booking on the hotel website in a matter of minutes, allowing immediate bookings with or without credit card completely without intermediation and in the Lite profile, platform costs are free of charge.
The web application disbursed by the platform may be used in their own or inserted into the hotel portal context through an IFrame, and therfore can be used with all CMSs opensource or owned (Joomla, Drupal, etc.) and the web application GUI (graphic user interface) used can be personalized through appropriate modifications to the CSS directives.
The web application dispensed by the Hotel WhiteLabel platform collaborates with the CRSEngine application from which it receives availability data and prices colaborates with the Payment Collector Proxy to carry out aventual transactions on client credit cards.
Given that the availability data and prices are managed by the CRSEngine, the insertion and modification of data may be done Manually through the CRSEngine backoffice web interface, also Automatically through the Procurement APIs (web services with OTA XML syntax) and the availabilities data and prices are availabile thanks to the Distribution APIs for distribution on different channels from Hotel Whitelabel (for example category portals, or Tour Operators, giving a garentee to the receptive facilities that the data inserted into the system has a high level of "reusability" and minimizes the problem of data replication.ollowing
the Hotel WhiteLabel platform implements the following characteristics:
Back Office Functionalities:
- User Interface web 2.0 for the admin management (backoffice) inherited by CRSEngine
- API for Distribution towards portals and/or Tour Operators XML-OTA
- API for Procurement and data capture towards the Hotel PMS XML-OTA.
la piattaformaHotel WhiteLabel implementa le seguenti caratteristiche:
Front Office Functionalities:
- User Interface web 2.0
- Authenticated/Anonymous Access
- Online Booking
- 5 step Booking (Research, Details, Participants, Trolly, Payment).
- Single/Multi Room Booking (a new and improved graphic interface allows the user to select the cfinal ombination desired without having to scroll through a long list of prepackaged combinations).
- Ancillary Services with daily schedule (usable also for realizing packets that contain courses, access ancillary structures like swimming pools, tennis courts, etc., shows, transfers, parking, treatments, etc.).
- Low Cost Flight Ancillary Services (allows for search and eventual reservation of low cost flights to and from the hotel's city staing within the Booking IFrame).
- End User Backoffice (archive for travel documents and paperwork identified based on the associated login [email address] and authenticated through Password and/or PNR)
- Multimode Payment Collection (for example Immediate Debit Credit Card instead of Differenciated Payment based on the promotion code brough by the user).
- Promo Code (enables code definitions even if used in authentication fase, and is designed to display to the customer products correlated to that promotion code, and therefore with different prices, different payment methods, different cancellation policies, etc.).
- Google Analytics (allows you to utilize on your Hotel WhiteLabel all the SEO tools available from Google).
the platform allows us to:
- create suitable products for "Business"
- create suitable products for "Leisure" like for example the 3x2 and 4x3 offers, and more generally the weekly residence packages with or without restrictions on the arrival date or the weekend packages.
- manage "Last minute" or "Early Booking" products.
- manage the Open/Close for each product and therfore to operate in "Free Sale" mode.
- manage different types of cancellation fees.
- manage different forms of collections (cash in).
The platform is dispensed, if not differently agreed, in BEST EFFORT service mode on shared machines and therefore covered by:
Infotech
- Hardware
- Internet connectivity
- System Management (Database OS, Application Container)
- Application development
- Second level Help Desk
- Avrage dimensioning of elements coherent with the BEST EFFORT mode declared and with indications on minimal overall questioning garanteed on time frames of "1 minute","Daily" and "Monthly".
Hotel:
- Underline the service agreement for the use of the Hotel WhiteLabel platform
- Agreements with Bank istitutions for merchant codes (in case of payments with credit card)
The Hotel WhiteLabel platform is dispensable with 4 different "profiles", and the tabel below lists the planned functionalities for each profile.
| Profilo |
Lite | Standard | Deluxe | Superior |
| Canone Mensile | FREE | 20€ | 50€ | 99€ |
| Payment Collector | Only PayPal | PayList(*) | PayList(*) | PayList(*) |
| Max BackOffice Account | 1 |
2 |
5 |
5 |
| Max BackOffice Role | 1 |
1 |
3 |
4 |
| Advertising Free | NO | SI | SI | SI |
| Multi Room | NO | SI | SI | SI |
| Google Analytics Integration | NO | SI | SI | SI |
| CSS Customize | NO | NO | SI | SI |
| Flow Customize | NO | NO | SI | SI |
| Distribution API | NO | NO | SI | SI |
| Procurement API | NO | NO | SI | SI |
| Promo Code | NO | NO | SI | SI |
| Ancillary Services | NO | NO | SI | SI |
| Flight Low Cost Ancillary(**) | NO | NO | NO | SI |
(*) CTRIV, SETEFI, BNLPositivity, Banca Sella, PayPal
(**)the Low Cost Flight functionality is composed of up to a maximum of 1500 queries and the eventual exceeding of such limit si to be agreed on.
The usage support for the service is not included in the prices indicated, and in case support is needed, it is possible to aquire a prepayed package costing 100 Euro for a corrispondent 5 interventions (max 30 minutes each).
Infotech periodically organizes, at it's headquarters in Padua, training courses for the use of the Hotel WhiteLabel platform which lasts an entire day at the cost of 200 Euro per participant.
For further information, contact Infotech's commercial facility.
To activate a Hotel Whitelabel "lite" profile, complete the form below and wait for sms to obtain access credentials.
With the "Superior" Hotel WhiteLabel package it is possible to activate the Channel Manager functionality (two way distribution like Expedia, Venere, Booking, etc.) paying a monthly fee based on the number of activated channels. It is also possible with this profile to create on demand, new distribution channels and new access credentials to these channels.
Furthermore, if requiered, we also evaluate the ad-hoc integration:
- Payment Collector different from the ones implemented (CTRIV, SETEFI, BNLPositivity, Banca Sella, PayPal)
- Integration with the Hotel Managerial following different syntax and/or modes from the ones implemented.
- Platform activation on dedicated machines.
Essential (15 minutes)
The essential requirements for the configuration of residential resources are:
- inserting general anagraphic info:
- denomination
- general description of resources in the chosen language
- uploading a photo and setting it as default
- address and georeferencing
- contact details
- set a room with a description, photo and filling in the availability calendar for every open day (for example the following 12 months)
- setting up a price list ( same price for ever open day) for the category of room created in the previouse point.
- setting up the deletion rule (without penalty)
- opening up distribution channel on which it is intended to place products (like the ones in the following point)
- create a product and assemble it using elements created on previous points
- price list
- cancellations
- rooms
- give at least one distribution channel
Minimum (20 minutes)
Other than what is expected from the essencial configuration,it is necessary to add:
- other rooms and at least one room for each category (single, double, triple, etc) (and if all rooms with the same living space and outfitting are held by the same subject, the master mecchanism is used, which allows for one availability to be shared throughout all the rooms with the same master)
- on the price list it is essencial to add the prices relative to the type of rooms added.
- on the product, it it necessary to add the use of the added rooms.
Basic Revenue Management
Standard (30 minutes)
To realize a minimum revenue management, the manager of the tourist resource, other than what is planned by the minimum configuration, it is necessary to add:
- children age groups management
- differences in daily prices
- diversified cancellation rules
- products with diversified cancellation rules and product business rules
To facilitate these tasks, the price management may be done through managing groups and manipulating the annual callendar graphically.
The booking of the various rooms may be controlled via graphic means.
Every product can be Open/Closed through an Open/Closed calendar.
Last Minute (15 minutes)
To create a configuration that manages the "last minute" changes, meaning that it enables that possibility of having certain rooms at certain prices (often on discount) with the arrival date that coincides with the check-in date, other than operating as provided by the standard configuration, it is necessary to add:
- a specific product (maybe cloned from a previous one so to maximise dataentry reduction) and to use Early Booking and Duration parameter
- a cancellation rule of "Non Refundable" type and connect it to the product described above.
For example, if it is necessary to sell one or more categories of room with a 30% discount in case the booking is done on the checkin date, then it is sufficient to lower the max early booking value to 1 and set the Product Business Rule to -30%.
In case a dry spell is forseen for a certain time frame, and "last minute" sales are not quite sought after, it is always possible to act on Open/Closed attribute to temporarily block the unsold rooms.
Packages (30 minutes)
To realize a package offer (as done by many sesonal residential facilities) it is sufficient to:
- use Min/Max Stay product parameters and eventually the arrival date and the day of the week.
- configure ancillary services
The HotelWhiteLabel Plus is organized so to fully exploit these potentials and allows for:
- a modified research so to determine which are the packages offered by a residential facility in a specific time period.
- to highlight eventual mandatory ancillary services which are part of the offer (and may or not be part of the price).
- to configure eventual optional ancillary services
Booking Management
Control of bookings is managed by a dedicated tab.
Hotel WhiteLabel
One example of how information inserted into the CRSEngine can be used, is by the Hotel WhiteLabel service who can visualize a demo on the URL www.bortolotto.eu/it/bookingonline-hotel-bortolotto where a CMS like Joomla is inserted into a Hotel WhiteLabel that distributes the hotel demo "bortolotto".
INFORMATION regarding personal data protection ART. 13 D. lgs. 30.06.2003, n. 196
In compliance with the provisions pursuant to art. 13 Legislative Decree 30 June 2003, Infotech S.r.l, in its capacity as owner, inform the person concerned that issues its own IP data by consulting the website www.infotechsrl.it on which the purposes and methods of processing of personal data collected, their possible scope of communication and dissemination, as well as the nature of their contribution.
The data collected from the subject are only data for the IP, or data classified as coming from public records and therefore you do not need the consent for the processing.
The data being processed is processed and used directly to fulfill instrumental aims to the site (such as for example: controls for prevention of attacks, statistics) in full compliance with the principle of fairness and the provisions of law.
On the mode, the data processing is performed through computer procedures by the proprietor.
The data concerned are not disclosed, sold or exchanged with third parties, nor are they subject to disclosure, except as expressly provided by the legislature.
The party can assert their rights as expressed by. 7, 8, 9 and 10 of Legislative Decree no. 30 June 2003. 196 by contacting the owner of the treatment. In particular, according to Art. 7 obtain confirmation of the existence of personal data concerning him, even if not yet recorded, and their communication in intelligible form.
You have the right to obtain information:
a) the origin of personal data;
b) the purposes and methods of treatment;
c) the logic applied in case of treatment with the help of electronic means;
d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
You have the right to obtain:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, anonymization or blocking of data processed unlawfully, including data which need not be kept for the purposes for which the data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement in impossible or involves the use of means manifestly disproportionate to the protected right.
You have the right to object, in whole or in part:
a) for legitimate reasons the processing of personal data concerning him, even to the scope of the collection;
b) to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.
The rights are exercisable by sending e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.
The data are stored in computer files and data are secured and the minimum security measures provided by the legislature.
The data are stored for a maximum of 12,000 hours. In the case of the process comprising the block, the data are kept for the time necessary for the purpose of exercising activities defensionali.
The owner reserves the right to block access to those from whose IP visits prove anomalies. The user which do not result viewable pages of the site or the site itself, please contact the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..
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